Shipping & Refund Policy

Last Updated: June 2026

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Times

Estimated delivery times vary by destination:

Asia: 5–15 business days

Europe: 7–20 business days

North America: 7–20 business days

Other locations: 10–30 business days

Please note that delivery times are estimates and may be affected by customs clearance, holidays, weather conditions, or carrier delays.

Tracking Information

Tracking information will be provided when available. Customers will receive shipping updates by email.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for orders delayed or lost due to incorrect addresses provided by the customer.

Refund Policy

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and include photos of the item and packaging.

Lost Orders

If an order is confirmed lost during shipment, we will offer a replacement or refund where applicable.

Order Cancellation

Orders may be cancelled before they have been processed or shipped. Once an order has been shipped, cancellation may no longer be possible.

Refund Processing

Approved refunds will be issued to the original payment method. Processing times may vary depending on the payment provider and financial institution.

Non-Refundable Situations

Refunds may not be available in the following cases:

Incorrect shipping address provided by the customer

Delays caused by customs or shipping carriers

Normal wear and tear or misuse of products

Change of mind after shipment has occurred

For any questions regarding shipping, returns, or refunds, please contact us through our Contact Us page.

We are committed to providing excellent customer service and will do our best to resolve any issues promptly. :::